Soaring high with AI and ML

The airline industry has been at the forefront of technological advancements, constantly striving to improve safety, efficiency, optimize air cargo operations, enhance safety, and elevate the passenger experience. However, traditional methods and rules-based solutions fall short in addressing challenges of rising fuel costs, competition, complex operations, and evolving customer expectations. Embracing AI and ML integration becomes imperative to unlock unprecedented innovation and drive transformative growth in the digital era.

Airline

AI and ML-powered cruise control for the airline industry

From intelligent flight scheduling and predictive maintenance to personalized passenger experiences and data-driven decision-making, AI and ML hold immense potential to reshape the industry landscape. By capitalizing on advanced analytics, automation, and predictive capabilities, airlines can gain an incredible competitive edge, delivering unparalleled services, optimizing resource utilization, and staying ahead of the curve.

AirlineAi: Pushing the bars of innovation from runway to the cloud

ElectrifAi’s ML-powered solutions empower airline companies to stay ahead in a highly competitive landscape by driving revenue growth, reducing costs and risks, and improving operational efficiency

Boost revenue growth with dynamic pricing, increasing cargo carried with pallet optimization in air cargo operations, reducing cart abandonment and frequent traveler attrition, and unlocking new profitable routes
Cut costs with cargo and route optimization, staff scheduling, flight value scoring, higher call center efficiency, and better spend visibility to power growth and sustainability
Mitigate risk in supply chain and cash flow to boost operational efficiency, drive sustainable growth, and maximize profitability. Utilize AI and Computer Vision for proactive maintenance, repair, and airside operations
Improve operational efficiency through flight value scoring, staff scheduling, 100% call scoring, and optimizations in catering, tarmac lane usage, and fuel consumption

Airline Industry Solutions

Cargo and Passengers
Repair and Maintenance
Contact Center Operations
Marketing Operations
Finance and General Counsel
Pallet optimization
Pallet optimization
Optimize cargo loading, pallet placement, and warehouse organization to increase shipping capacity and revenue per flight while reducing overall pallet costs
Route optimization
Route optimization
Analyze routes, recommend optimizations for fuel efficiency, reduce mileage, time, and fuel consumption, and minimize weather-related cancellations / delays
Flight value scoring
Flight value scoring
Enhance financial performance and customer satisfaction using ML-enabled solutions for disruption management, network, and tactical planning in flight operations
Catering optimization
Catering optimization
Enhance financial performance and customer satisfaction using ML-enabled solutions for disruption management, network, and tactical planning in flight operations
Tarmac lane optimization
Tarmac lane optimization
Enhance airline efficiency by analyzing historical data to predict taxi times, congestion, and runway configuration for optimal fuel planning
Fuel optimization insights
Fuel optimization insights
Insights to assist dispatchers and pilots in recommending realistic discretionary fuel load through data-driven decision-making and helping simulate enhance fuel-saving techniques at scale
Demand forecasting
Demand forecasting
Insights to assist dispatchers and pilots in recommending realistic discretionary fuel load through data-driven decision-making and helping simulate enhance fuel-saving techniques at scale
Dynamic pricing for auxiliary services
Dynamic pricing for auxiliary services
Insights to assist dispatchers and pilots in recommending realistic discretionary fuel load through data-driven decision-making and helping simulate enhance fuel-saving techniques at scale
Staff scheduling
Staff scheduling
Insights to assist dispatchers and pilots in recommending realistic discretionary fuel load through data-driven decision-making and helping simulate enhance fuel-saving techniques at scale
New airline route introduction
New airline route introduction
Leverage ML models to assess new market expansion by evaluating the demand, network integration, competition, operational costs, and expected revenue
Predictive and prescriptive maintenance
Predictive and prescriptive maintenance
Utilize ML to analyze unstructured IoT and ATA-21 sensor data, detecting anomalies in plane air conditioning systems for proactive maintenance
Plane deterioration detection
Plane deterioration detection
Utilize advanced Computer Vision to automate exterior aircraft inspections, identifying cracks, damage, or wear, and proactively offering maintenance recommendation
Airside operations
Airside operations
Implement advanced Computer Vision to identify and track key activities and personnel near planes at the gate, such as baggage handling, food service, inspections, and fueling
Automatic call summarization
Automatic call summarization
Achieve call summaries for all calls, saving 50% call wrap-up time on average to increase productivity and ensure consistent documentation for efficient resolutions
100% Call scoring
100% Call scoring
Score all calls consistently, identify areas of improvements and promote best practices to enhance customer experience, agent performance, and new agent onboarding
Real-time sentiment analysis
Real-time sentiment analysis
Analyze call interactions' sentiment to gauge customer satisfaction levels, enabling real-time corrective actions for improved overall satisfaction
Business-specific call reason
Business-specific call reason
Prepare agents to identify precise reasons for customer calls. Capture accurate, multi-tiered call-reasons without any human bias. Acquire a better understanding of the motives behind customer calls
Agent insights
Comprehensive agent insights
Assess agent performance using insights on first-call resolution rate, politeness, call hygiene, and agent comparisons, while informing corrective actions as needed
Trending Topics
Customer-centric trending topics
Extract trending topics from calls automatically to prepare and equip agents with the knowledge to address anticipated issues effectively
Call center workforce optimization
Call center workforce optimization
Implement advanced Computer Vision to identify and track key activities and personnel near planes at the gate, such as baggage handling, food service, inspections, and fueling
Advanced customer segmentation and targeting
Advanced customer segmentation and targeting
Utilize multi-dimensional customer segmentation to enhance conversion rates while employing look-alike modeling to categorize new customers effectively
Comprehensive campaign optimization
Comprehensive campaign optimization
Streamline marketing initiatives and budget allocation to maximize conversions through propensity modeling, channel selection, multi-campaign optimization, and campaign parameter fine-tuning
Strategic cross-selling and up-selling
Strategic cross-selling and up-selling
Harness data-driven insights to present passengers with new products, services, or bundled offerings, increasing wallet share, transaction frequency and size, and fostering a long-term strategic relationship
Proactive churn mitigation
Proactive churn mitigation
Minimize frequent traveler attrition by identifying and addressing churn factors. Re-engage inactive travelers with tailored offers to encourage active engagement and travel considerations
Cart abandonment prevention
Cart abandonment prevention
Enhance conversion rates at every stage of the ticketing sales funnel, ultimately leading to successful transactions and fewer cart abandonment
Airline loyalty maximization
Airline loyalty maximization
Expand and amplify loyalty program impact by leveraging AI/ML-generated insights. Develop and implement timely, relevant offers and rewards based on customer segments to encourage participation and engagement
Passenger lifetime value forecasting
Passenger lifetime value forecasting
Accurately predict potential passenger lifetime value and enable prompt identification of new, high-value opportunities to increase lifetime value and improve decision-making
Spend analytics
Spend analytics
Utilize multi-dimensional customer segmentation to enhance conversion rates while employing look-alike modeling to categorize new customers effectively
Working capital payment term optimization
Working capital payment term optimization
Streamline marketing initiatives and budget allocation to maximize conversions through propensity modeling, channel selection, multi-campaign optimization, and campaign parameter fine-tuning
Effective fuel hedging
Effective fuel hedging
Harness data-driven insights to present passengers with new products, services, or bundled offerings, increasing wallet share, transaction frequency and size, and fostering a long-term strategic relationship
DSO remittance prediction
DSO remittance prediction
Minimize frequent traveler attrition by identifying and addressing churn factors. Re-engage inactive travelers with tailored offers to encourage active engagement and travel considerations
Contract analytics
Contract analytics
Enhance conversion rates at every stage of the ticketing sales funnel, ultimately leading to successful transactions and fewer cart abandonment

Value Proposition

With low upfront investment, quick ROI, and enhanced operational efficiency, our solutions help you unlock the true potential of data to drive superior business outcomes in just 6-8 weeks
ElectrifAi brand logo
Rapid Business Value for the C-suite with Ai
6-8 weeks value icon
6-8 Weeks

Rapid Time to Value
High ROI, business solutions for the modern data stack

10x value icon
10x

Lower Costs of Data Science
Buy vs. build. Faster, better, cheaper. Less cost, less risk

Responsible Ai icon
Responsible

Transparency and Explainability
To mitigate risks with fairness and trust in the model

all data value icon
All your data

We work with all data types
From structured, unstructured to scattered data

end to end value icon
End-to-end

We do the heavy lifting
From data ingestion, cleansing, and normalization to pre-build ML solutions

Success Story

View all
Leading regional airline boosts revenue, cuts cost improves business decision making with ML-powered cargo and route optimization strategies

Resources

View all
Blog
|
May 17, 2023
Making pallet loading faster and smarter with AI and ML
Blog
|
December 21, 2022
Takeoff to your next destination with data